Pretzel Shop

Every day fresh dough, quick service, amazing pretzels and sausage rolls.

Still doughy, the clue was when the staff were able to put their hands in the 'boiling' water. V greasy, no glaze and horribly undercooked. 3 for £15 and the ones from Lidl are infinitely nicer for a fraction of the price. This was meant to be a real treat for pretzel-loving children. They didn't finish them.

ABSOLUTELY love coming here, the coffee is to die for and the customer service is exceptional, especially from Hannah. I could tell my brew was made with love and not rushed.Hannah was really professional and down-to -earth, I cannot sing her praises enough, the customer service was what made me enjoy the brew more and want to come back

Tasty and fresh but the cookers take a while to make the pretzels there would literally be one person working Which means you have to wait for your pretzel very overpriced!

Delicious hot fresh pretzels, a bit over priced but so good every time. The cinnamon and sugar ones are to die for.

Used to frequent this outlet and it was satisfactory. Last visit was disappointing. Unfriendly unsmiling rude counter staff. Cut pretzel was disappointing and there is really nothing great about this pretzel anymore. Dough isnt soft and almost feels and taste like uncooked.If you cant stand rude behavior, stay away from this outlet.

I ordered 2 cheese and jalapeño pretzel they were uncooked and stale. I always have these pretzels from Ealing Broadway but their pretzels are worthy paying for.This place is so ridiculous would never like to recommend anyone. And I hope I get those 2 pretzels on the house if the owner is really concerned about how they’re doing the business!

My sister and I went to Mr.pretzels located in level 1 . The Staff ( an older Woman) was extremely rude with us. Looks like she doesn't want to serve brown people. Honestly, that's what we felt when we left there . We were so upset and didn't do any shopping in the mall just returned home .

I was thrilled to learn that there was an Auntie Anne's in Brighton since we were coming on holiday for a few days and do not have any of these stores in our part of the country. However having walked fifteen minutes there to get my Dad his favourite Almond pretzels (no click and collect or delivery options or phone number were available), was told we don't do those!" Not

Absolutely addicted to the cinnamon pretzels from here. The veggie pizza is gorgeous too!! Staff are friendly and it's very reasonably priced.Sadly had to edit as the staff member I met recently was really quite blunt and unfriendly. I accidentally called the pretzel a bagel ( I sometimes get words wrong due to a memory issue) and he corrected me like I was stupid. I then asked for a pizza and asked if it was hot (I only asked because previously the friendly staff member automatically heated it up in the panini toaster) and his reply was ' I should hope so, I only baked it this morning'. Sorry for asking! Anyway, mr pizza man, I hope you had a lovely day.