Hays Travel Doncaster

Incredibly poor. Went into Doncaster to talk to a 'professional' to plan travel arrangements. The 'expert' barely looked up from her data entry to respond to our questions with you should look online". Decided at that point to leave and book through Bar Head travel who were excellent."

We've never used Hays before but we certainly will from now on.They take care of everything.boarding passes printed off and all the information you require supplied.Great staff also

Hannah on hays travel doncaster has been exceptional in helping us book our holidays and has always found us a good price.Will definitely be calling on her for our next holiday.A big thank you to Hannah

called into branch today for holiday quote was being served then the lady answered her phone it was as if we weren't there was more interested in getting some body a flight to Vegas to me total ignorance will go else were to book holiday were staff have time to speak to customer and not ignorant

We've booked our last few holiday through hays in Doncaster but this time was a joke,they booked us a holiday but didn't tell us the reviews was really bad,it was getting closer to our holiday and we hadn't even got a phone call to take our passports in so we just went in to hays,then they said we will ring you to come in for the rest of your stuff but still didn't receive a call again,then they said we have 23kg of luggage and we didn't check as you trust what they say,got to the airport and was over,so when we go to the hotel we phoned hays for them to say it's nothing to do with us now your there,really not happy and won't be booking through them again.

Needed currency putting on hays card and cash (zloty)All done for me stress free. Thank you.

Don't bother booking with these.. In a nutshell hays is a decent company and a brilliant holiday provider but its some of the staffs attitude that's put me off... Couple of the staff are really helpful at this branch Joe and tara being absolutely superb and professional as they actually had knowledge and knew what they were talking about, but yet most of them including the manager have a chip on thier shoulder everytime you I asked or had a query about something I'd have been better off dealing with a child throwing a tantrum at a toy shop! And also constantly denying doing something then going back on there word! I made them aware that I was documenting my experience the attitude slightly changed but still responding arrogantly and lack of knowledge is quite shocking but this would normally change after some calls back and forth between the branch and head office.. Better option would be to bang your own head against a brick wall... Also stay clear from the independent holiday reps too one of them being Jane thistlewhite... She don't like opinions or issues because she ends up blocking you on social media which is really LOL! It's sad and without a doubt that this virus has a caused a bit of uncertainty but its not our fault and please stop using the excuse working from home" to delay answers! Trust me iv been outdoors working in this pandemic all the way through like the rest still moving this economy! So you all should be blessed for getting to work from home.."