Southdown Spas

Brilliant service and support. We bought our first hot tub (Master Spa) from here and we weren't oversold a more expensive one. Nick told us the one we chose would be a perfect starter. Great installation and support/after care.I cannot recommend Southdown Spas enough. Very personal sales team who catered for our needs, not their own

Buying a hot tub from Nick and his team at Southdown Spas has been a very enjoyable experience. Nick listened carefully to what we as a family were looking to achieve and sold us what we needed. If you like a relaxed, informative, no pressure sales experience then this is the company. And to have Nick personally manage the delivery, install, testing and user training was, for us, evidence that Southdown Spas seek a long and happy future with us. Listen out for his money saving as well as good safe practise tips, again demonstrating they earn their reputation. Thanks Guys. If a prospective client wants to hear for themselves our experience feel free to give them my number - B

Had my hot tub installed today by nick amazing went above, and beyond. can’t wait to get in it

We sold our hot tub to Nick this week and were so impressed with him and his team. Throughout the selling process he was always really helpful and always contactable. He arranged the crane and team of people for the removal and the whole process was seamless. We will be buying a new hot tub sometime next year and will definitely purchase from Southdown Spas. Would highly recommend this company - exceptional service!

Nick came to assess my spa the day I phoned and the work of removing the old spa and its covering gazebo scheduled for the following week as there was some urgency to get the work done. The work was done efficiently and the men were excellent. Nick kept in touch to ensure the work was done to my satisfaction. There was a minor issue and it was dealt with immediately. I was extremely pleased with the service given and the result, and wouldn’t hesitate in recommending this company.

Back in early 2022 we began looking for a hot tub for our holiday home in Cornwall. Local companies were unable to provide what we needed within our time frames so we looked further afield.From our first conversations with Nick it became clear to us that we were dealing with someone passionate about their products and services and dedicated to delivering a high level of customer service. Nick advised on the most appropriate hot tub for our situation which was specifically designed for use in holiday homes and the extra options available to us. It made sense for us to include an air source heat pump into our set up to help with the rising cost of electric.Nick delivered and installed the hot tub in good time and did an awesome job with the installation using some tricks of the trade to ensure the tub and ASHP were in the perfect location.The tub is running like a dream and has been a total game-changer for our holiday property. I cannot thank and recommend Nick enough and wish him and Southdown Spas all the best for the future.

Well what can I say?!.... We upgraded from a Lazy Spa Palm Springs and from the very first visit, to deciding which spa, there was no pressure to purchase from Southdown Spas. We chose to purchase our Tornado 6 seater from Nick and haven't looked back. Due to a back injury this is the best purchase that we have made and has helped immensely! His informative advise, knowledge and after sales care is second to none. We know he is only a text away, which is reassuring. We would like to 'THANK YOU' !! and would highly recommend Southdown Spas :)

We already had our spa, we needed it relocating and a full service as it had been standing, not in use, for almost 2 years.From the 1st call to Nick I was confident Nick was the man for the job. Nick did a visit and arranged it all with no issues. Nick and his team moved, connected and serviced within the morning. Very pleased to have found a local company so helpful and knowledgeable. Great communication from Nick with any questions I asked. I would certainly recommend and will be using Nick @ Southdown Spas in the future for all my hot tub needs.

Highly recommend! Nick was extremely helpful & knowledgeable! Thankyou so much! If anyone is thinking of buying a hot tub it's got to be Southdown spas!!