American restaurant

It was my second time in this McDonald's. First time was bad but the second time was terrible. Got a chicken wrap". The meat was cooked at least 2 days ago. Super hard and dry with shell on top. You could kill with it. I wouldn't even feed it to my dog. I really don't know how someone can give it to people. You should be ashamed."

After spending 3 nights on the bank fishing. After extensive testing of the menu by me and 3 others eating their every night, i can confirm:-1.we are all still alive and well.2. The food was great.3. The cost was good.4. The quantity of each dish was excellent.5. The delivery time was fast well under what was quoted.I would like to thank the staff and delivery drivers for supplying a great service.Thank you.

UPDATE: Visited yesterday and for the first time in a very very very very long time... pleased to report the upstairs area was clean and tidy. A young lad constantly walking around and keeping on top or cleanliness.. well done. Fingers crossed this continues and the below does not return. Food still luke warm too cold... It would appear the staff spend most of their time focusing on orders for the various delivery companies before 'walk in' customers.. perhaps causing our food to be cold?ORIGINAL REVIEW:So with 3 McDonald's within about a 10 minute drive this is certainly the worst.This McDonald's is situated in the town centre and is always quite busy. The ground floor has a few table booths to the left and a disabled toilet. You then have an open space to the right with freestanding ordering machines, however when busy you have people queuing to order at the tills, others queuing to order at the machines and then others queuing to collect their order, it gets really congested, confusing and up close and personal.There were tablets/screens against the window for customers to use, but it would appear these are no longer available.There are stairs to the far right which lead to the main seating area and main toilets. Warning, when busy, you do have to struggle with all those queuing to get there.The general cleanliness of this McDonald's is poor. It seems as though the majority of staff:a) can not be bothered,b) do not like, orc) do not know how to clean.We have watched various staff tickle tables with a cloth, reluctantly touch rubbish with finger tips, push food onto the floor and merely pick up the main bits and leave the rest. The only member of staff we have seen, who seems to care and seems to work and try her best to keep the area clean is an older lady, with her hair tied back in a small bun, I think she has been there for years and she clearly tries hard.So, some more negatives, the upstairs area is often filled with young delinquents who merely want to cause trouble, throw food/packaging and be a general nuisance. Opposite McDonald's is 'Christmas Tree Island' which attracts clusters of people, drinking alcohol, often shouting/swearing or arguing.. they seem to pop into McDonald's to use the toilets.The food, generally is luke warm, and if ordering to your table, keep an eye on the staff wandering around with food on a tray, although the tables are numbered and fixed, the staff never appear to know the layout, you will likely need to flag them down.

Easy to order and collect, tasty burgers. Only takeaway!

Unfortunately I am having to write a bad review. I tried to resolve this via phone, to which I got no answer seems the phones were switched off (i rang 14 times). I asked for no cheese on the Big Mac for serious medical reasons, but it came with cheese this is not the first or second time this has happened but we can usually resolve the problem. I was unable to get a replacement or refund for this which is a joke as the burger couldn't be eaten.This meal was delivered via just eat, i have no problem with the delivery.

Everything was cooked quickly was was hot when it arrived at our table. The staff were also friendly and helpful and quickly stopped what they were doing to resolve a small issue of a mixed up burger. Nice environment and nice staff.

Good burger. I got the Nashville burger and it was soft and a big size. Next time though, I'll stick with the a normal Chicken Sando as the spicy flavouring was for me but the food in general was great.

food was great not a burger person but will be back

I ordered a sausage McMuffin while on a very long travel and the burger is literally UNCONSUMABLE. Absolutely disgusting service. Absolutely disgusting. Definitely will be passing you guys next time 0* effort. Avoid this McDonald's. PS I'm still very hungry and now very very annoyed

The staff are awesome and always welcoming. The food service and taste is as good as 5 guys gets and the location is very accessible compared to other locations. TOPS