Piano Shop

Very knowledgeable staff. Helpful, polite, confidence inducing.Huge stock of musical equipment. Price matching. So an easy stressful shopping experience for me.

I bought a Yamaha YUS5 upright in 2013, and ten years on it’s still going strong, and is playing better than ever, with the tone developing nicely. The service I received at the time was fantastic, including having the showroom to myself to evaluate the pianos. The piano was set up perfectly, which probably helps to explain why I’ve had ten years of trouble-free enjoyment of an excellent instrument. Highly recommended.

Fantastic shop! Very caring staff, eager to please always helpful!

My father's grand piano moved to its new home today. In exchange, we now have an upright. I have seen this piano do many moves, but I think this company provided the most professional service. No hassle or fuss. No wonder they are Steinway agents.Highly recommended.

John and his helper moved a beautiful, old German concert piano down some pretty tricky stairs into my flat. The service couldn't have been better, the craic was second to none and the whole thing was done quickly and efficiently - guaranteed me a customer for life!

It was a pleasure doing business with Alan who couldn't have been more helpful and accommodating. Would definitely recommend to anyone looking for a piano.

My daughter takes lessons here, she really enjoys it and looks forward to her Sunday lessons. She’s a shy person and Tom has been brilliant with her, making her feel comfortable also allowing me to sit in lessons with her to make her feel more at ease and as a bonus I get to listen to what she is learning, I am so impressed, he packs so much into a lesson and they have kept the price of lessons as cheap as they can, the price is more than reasonable. It seems important to them that their pupils are relaxed and having fun in their lesson. Jamie and Bob have been very helpful, they take the time to talk about the instruments and give you a bit of knowledge. They are an approachable bunch with a nice sense of humour and a joy to be around. They are always happy to help with any enquiries with a polite and easy going manner. I would definitely recommend lessons here, I would give them more stars if I could. Well done to the team, you’re all doing amazing, keep up the positive vibes.

Just want to thank the staff at PMT Newcastle especially Lewis. I bought a Taylor 314 last year which developed a slight problem. The staff were very helpful and eventually we sent it back to the Taylor factory in the Netherlands.On receiving the guitar back I was a bit paranoid about the sound problem returning. The staff at PMT Newcastle were again great. They spent over an hour with me while I and them played my guitar through a similar Pa to mine to make sure I was totally happy with the sound of the guitars and at the same time giving me a tutorial on my new t4s which I’d purchased there 2 weeks earlier.If you want excellent after service then I’d strongly recommend the staff at PMT Newcastle and also Taylor Guitars.

Had good experiences a few years ago, but Sunday obviously isn't the day to go. Only saw two staff and despite standing around waiting for 25 mins had no luck getting any service. Shame, was there to buy.

Lots of help/advice given, lots of knowledge, able to try a range of pianos. Free parking. Didn't have a huge amount of stock in our price range, only reason for not giving 5 stars.